Harlow launches app to increase safety of taxi users

“This is another way of making people feel safe when travelling around the town.”

Harlow Council has launched an application for its residents through which they can check via their smart phones or tablets if the taxi they are about to get into is licensed by the council or not, in attempts to increase security for passengers. The app has been around for 5 months and has been used by over 900 people.

Users can go to www.harlow.gov/uk/tcl – linked to the taxi licensing system – and enter the taxi or private hire vehicle registration number; they will then see a green tick or a red cross to indicate the licensing status of the vehicle. QR codes are displayed at taxi ranks and licensed premises to encourage users to access the website.

According to Councillor Ian Beckett, chair of Harlow Council’s licensing committee, “We are always working with local taxi and private hire companies to maintain high standards and this is another way of making people feel safe when travelling around the town.”

In the future, the council wants to also give users information about the make, model and colour of the vehicles they search for and hopes that it can be used across Essex as well as the country.

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