How councils can map and analyse data to deliver better services

Councils can use algorithms to determine where the next crime is most likely to take place

According to public sector leader at Deloitte Analytics Costi Perricos, there is a lot of data out there and most of it can be pinned down to a particular location, which means there is opportunity for local governments to map this data and analyse it to benefit its residents. For instance, councils can use spatial algorithms on emergency services’ call data to determine where the next crime in their community is most likely to take place, as has been done by the Chicago police force in the US.

The cost of such an initiative is low because not only can councils use information available from the Ordnance Survey, part of the Public Sector Mapping Agreement, but there are many software platforms offering analytics tools at low prices. Moreover, Perricos recommends that departments should work together to share technologies, data and staff.

Other suggestions include:

  • Using data on population density and crime can enable the police to pinpoint high crime areas
  • Data analysis can be used to determine optimum routes for school buses, road and highway maintenance and waste collection services, thereby also saving on fuel
  • Local authories can get a better “on the ground” picture if they analyse social media feeds that have location information embedded in them


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