A new mobile phone app implemented by Agilisys on the Agilisys Digital platform has been launched in Hammersmith and Fulham (H&F) to enable residents to report fly-tips, graffiti and litter. Residents can download the ‘h&f Report it’ app for free onto their smartphone. They can then take a photo of the issue at hand and send a photo directly to the council, as long as the problem is on public land. This includes local roads, pavements and parks. The launch of the h&f Report it app is part of a move towards encouraging residents to help make the streets of H&F the cleanest in London. Other aims include lowering recycling contamination rates and also to put rubbish out for collection on the right day.
The app allows GPS signals to locate where a resident is reporting from and therefore the location of the incident. The app enables residents to give a brief explanation of the issue before sending it to the council, where it appears on the borough’s street cleaner’s ‘to do’ list automatically. The app has had a successful trial period and incidents have, in most cases, been cleaned up within 24 hours of the council receiving the message. Reports have included cigarette butts in Lyric Square and broken glass in Colehill Lane, Fulham.
Councillor Greg Smith, deputy leader of H&F Council and cabinet member for residents’ services, said: “We are using the very latest technology to keep our borough’s streets clean by asking residents to help us spot problems like fly-tips and littering. It is amazing what you can do on a mobile phone nowadays, so next time you are looking to download a game, a ringtone or an app, then just look up h&f Report it and try it out.
Independent research shows that our streets are among the cleanest in the capital, and the cleanest they have ever been, with 98 per cent of streets complying with Keep Britain Tidy cleanliness standards. But we want to go further by getting residents to help us make them the cleanest streets in London. Residents can help us by using the Report It app to alert us to issues on the streets and in other public spaces although it will not work on private property.”
Angeloumae Bondad, a 14 year old local resident, said: “I like The Report It app as it is an easy way to report rubbish on the streets. It’s good because it’s a quick way we can all help keep the streets clean.”
The app is free to download on Android, Apple, Blackberry or Windows Phone. Visit www.lbhf.gov.uk/reportitapp for the download links. Residents can also visit My Account on H&F Council’s website, www.lbhf.gov.uk/myaccount, also on the Agilisys Digital platform, to submit a report or see the status of previous reports. Alternatively reports can be made by calling 020 88753 1100 or by emailing firstname.lastname@example.org.
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