NHS publishes guide for staff on using social media

NHS publishes guide for staff on using social media

Using Twitter and Facebook

The NHS Employers organisation, recognising that citizens are increasingly using forums like Twitter and Facebook to understand healthcare choices, has issued a guide called ‘HR and social media in the NHS’ outlining guidelines for its staff on professional behaviour and confidentiality when using these forums.

The guidance provides examples to help human resources managers, leaders and communications staff use social media more effectively within their organisations,” says the NHS Employers website.

According to Dean Royles, director of NHS Employers, “Social media can be an important barometer of emerging issues, opinions and concerns, and we have a duty to listen and get involved.”

Thus there is a need for “a more permissive approach in organisational policies encouraging staff to use social media safely”.

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