The National Audit Office recently reported that there are four million people who need help getting online, but Helen Milner, chief executive of the Online Centres Foundation, has said that the true number is much higher than this and more must be done to encourage people to use the internet as part of the government’s Digital by Default agenda, which aims to move all public services online.
According to Milner: “The Digital Britain report calculates that four million people will need support to access public services online, but I think that’s a significant underestimate… There are 16 million Brits who lack the skills to use computers and the internet – many of whom are the highest users of public services .”
She added that “Digital by default service delivery… has the potential to help millions of people – but only if done properly.”
The aim of the Online Centres Foundation is to help people with digital skills via 3,800 centres around the country.
Events like the recent Paralympics are a great reminder of the importance of accessibility and ensuring equal and open access for all. ... read more
As part of our series on the Cloud, Adam Evans, Partnership Director from Agilisys recently caught up with Sean Green, Head of ICT at Tower Hamlets and Independent director of London Grid for Learning to talk about the potential of the London SuperCloud, and how it can help to deliver public services more effectively in the capital.