The government has said that it is working on a website which will be part of the NHS Choices website, where care homes can be compared and rated by the public, and where care providers can reply to comments. This move comes after a report by the Nuffield Trust which said that citizens did not have enough information about health and social care providers.
According to Norman Lamb, the care minister: “A fully open, transparent and comprehensive service like this will leave bad care nowhere to hide. This means better standards and quality of care across the board… By reading about the experiences of others, people can make confident choices about their care and help providers know where to make improvements”
8,000 providers have already started putting together details on their homes, including listing details of their services and Care Quality Commission reports.
Recently, the Equality and Human Rights Commission revealed that 250,000 pensioners were getting poor care at home from private companies commissioned by local councils.
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