Merseyside Fire & Rescue sign 5-year managed services contract

merseyside fire and rescue

Merseyside Fire & Rescue Service (MF&RS) has signed a five-year deal to have its Finance, Procurement, HR and Payroll solutions hosted and delivered by managed services provider, Advanced 365.

Hosting of the Service’s finance and procurement applications will go live in August 2013, followed by HR and payroll over the coming months. MF&RS serves a population of 1.5 million and employs 850 fire-fighters and 350 back-office staff across 35 sites. MF&RS currently benefits from Advanced’s eFinancials, eProcurement and document management application (powered by V1), as well as SAP BusinessObjects.

The new contract will include NorthgateArinso’s ‘ResourceLink Aurora’ HR and payroll software, and all applications will be hosted at Advanced’s London-based data centres. V1’s electronic document management solutions mean that more parts of the process can be managed digitally.

Mike Davies, Project Manager, Merseyside Fire & Rescue Service, says, “We were looking for a one-stop solution across accounting software, HR and payroll, including the hosted service. The Fire authority must make £10 million worth of savings over the next two years and there is a lot of pressure on back-office functions.”

“Advanced was able to run all of the applications we needed in a cost-effective way…We estimate that based on the government metric that each electronic transaction saves a business £41 per transaction that Merseyside Fire Authority have made a national saving of £4m over the last five and a half years,” added Davies.

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