ICT professionals should promote digital services: Socitm

digital services

ICT professionals should be positioning themselves as leaders in promoting digital services, says Socitm in its latest briefing (view press release).

If they do not, the risk is much greater that others will decide the future direction of ICT in their organisation.

‘The digital agenda: what it means for Socitm’s members’ suggests that the ‘legacy-heavy’ ICT estates Socitm members tend to be responsible for can make it a challenge to ‘be and do digital’, but advises that adopting modern approaches to digital service development will pay dividends.

The briefing goes on to argue that the radar of Socitm members extends further than most in the technical and methodological aspects of the digital agenda. This makes them well placed to align with the business agendas of chief executives and service leadership teams, where ICT-enabled productivity enhancement and digital transformation of services portfolios are now the order of the day.

Socitm members should be in no doubt that the digital agenda will play out in their organisations, with digital technologies and methods helping deliver better services and better value for money.

It is therefore vital that ICT strategies are developed to align with and support wider organisational business and digital strategies.

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