BT: Cornwall to be telehealth hub

Cornwall is to be used as a base for all future telemonitoring work in England by BT, it has emerged.

BT Global Services, which manages 12,000 telehealth and telecare users across the region, has announced that is to merge functions into one single service operational from one site.

Martin Ellis, the firm’s telehealth and telecare practice lead, said: “The aim in Cornwall is to move the two services into one building as a purpose built call centre.”

The strategic partnership, which officially came into being last July, involved BT taking over the management of the county’s 1,200 telehealth users and 11,000 telecare users in a joint venture. The 10-year BT-Cornwall partnership is expected to create 500 jobs.

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