Public sector buyers lack confidence in making any “significant purchases online”, according to research by purchasing organisation YPO.
The study by YPO, formerly the Yorkshire Purchasing Organisation, found that only 17 per cent of purchasers surveyed have shopped online as part of their job. Buyers suggested that concerns around compliance, online payments and audit trails were to blame.
YPO managing director Simon Hill said: “Our customers are talented and experienced public sector purchasers and procurement officers who know how to secure the best value deals. So it was surprising our research showed that although public sector buyers enjoy saving time and money shopping online at home, when it comes to their buying job, more than half (58 per cent) still reach for a catalogue, pen and fax and do it the hard way.
“However, the research also shows more than half of public sector buyers (53 per cent) who have bought online for work did so for the first time in the last three years. So the move towards large-scale online public sector purchasing could be just around the corner.”
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