In July, the Competition and Markets Authority (CMA) carried out a survey about its new web pages on GOV.UK, to find out where it could make improvements.
The main issues people raised were that they:
- want the CMA’s content on GOV.UK to be easier to search and to browse through
- regularly need to access the old Office of Fair Trading (OFT) and Competition Commission (CC) decisions, and these have been harder to find since the old websites were archived
- want to be sent regular updates about changes to case pages and alerts when new cases are opened
Building on this feedback, the CMA made changes to the its homepage. The new links in the top section allow users to navigate through content by specialist area (for example, mergers). It is now also easier to navigate to the closed OFT and CC cases from the homepage.
The Government Digital Service (GDS) has improved the GOV.UK search so that CMA’s cases are easier to find.
The public can subscribe to daily email alerts about updates to cases and new cases opening. There is a ‘CMA case updates’ icon in the ‘follow us’ section of the homepage.
Further changes will be made to the CMA’s pages over the next few months, including:
- a date search facility will be added to the CMA case directory
- the OFT and CC archived decisions from 2003 to 2014 will be added to the CMA case directory (they will be added in batches, starting with the most recent)
- users will be given the ability to subscribe to alerts about updates to individual cases
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