Jobcentres undergo “digital revolution”


Jobcentres across the UK will be digitally transformed to help people connect to the online job market.

The makeover will install high-tech equipment at more than 700 sites to make it easier for people to find work and eliminate “Full Monty-style dole queues”.

Around 23,000 electronic signing pads will also become a new fixture at Jobcentres around the country – signalling an end to the old-fashioned paper booklets that jobseekers carry around and sign every time they visit and saving more than £1 million a year.

Minister for Employment, Esther McVey, said: “Every day, Jobcentres across the country are helping people into work, contributing to record falls in unemployment.

“But as the economy grows and the jobs market changes, so are Jobcentres. Long gone are the Full Monty days of job cards in the windows and queuing for your dole.

“We’re seeing record employment levels – and with this digital revolution, the government is doing even more to help people into work.”

Claimants will soon be signing on using electronic pads in a move that will help to improve security, reduce fraud in the welfare system and make the jobseeking process paperless.

At the same time, free wi-fi and 6,000 digital jobsearch computers will be installed at Jobcentre Plus sites across Britain to give claimants a new opportunity to search and apply for jobs online, using the equipment on site or their own devices.

They will also be able to use the computers to keep on top on their claims, calculate benefits and update their CVs.

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