DVLA Vehicle Management service enters private beta

The Driver and Vehicle Licensing Agency (DVLA) has announced its Vehicle Management service, one of 25 digital “exemplar” services as set out by the government, has entered private beta.

As a key part of their 2012 digital strategy, the Government Digital Service (GDS) announced its intention to rebuild and redesign 25 significant ‘exemplar’ services, which allowed the public to use online services, by the first quarter of 2015.

The system informs the DVLA of the transactions of all used cars, changes of ownership, death of an owner and records personalised number-plates, which had previously been an entirely paper-based system.

The announcement of a private beta testing phase means that the Vehicle Management service would be limited a select mix of small independent dealers and larger companies.

Described as a “small but diverse pilot group“, which includes users such as auction houses and specialist truck and bus sellers, the DVLA is hoping that feedback is sufficient to develop the system in preparation for a public beta by the end of this year.

Customer insight to date has been overwhelmingly positive. The majority of motor traders we’ve spoken to are more than willing to undertake the service on behalf of the customer as part of the service they offer. Interestingly some traders say they’ll set up self-serve points to allow the vehicle keeper to notify DVLA themselves, providing assistance and support where needed,” said the DVLA.

At present, users selling a vehicle are required to tear off a notification of sale slip (V5C/3) from the V5C registration document which is posted to the DVLA. The DVLA will then send a response via post, notifying the user that they are no longer the vehicle’s keeper and therefore have no liability for tax or speeding fines related to use after this date. This paper-based process can take up to a couple of weeks to complete.

Under our new online service, when you sell your vehicle into the motor trade the dealer will, with your consent, be able to tell DVLA that you’ve sold the vehicle to them. This will update DVLA records the same day,” the department said. “This means that you’ll be eligible for a refund of vehicle tax, if any is remaining, and you’ll no longer be registered as the keeper of the vehicle. You don’t need to send the tear off slip from the V5C by post to DVLA. You’ll still receive a notification in the post from DVLA confirming you’re no longer the keeper of the vehicle and the vehicle record has been updated.”

Related reading