Northgate Public Services unveils new integrated care web portal solution

woman on laptop

A new Integrated Care web portal solution from Northgate Public Services (NPS) will help people to manage their own care by giving them access to self-assessment, advice, support planning, community networking and purchasing tools. It will also enable them to find out if they are entitled to funded care through an online financial assessment facility.

NPS Integrated Care allows people to create a support plan, manage personal budgets and care accounts and purchase equipment and services. It will also help to reduce social isolation by connecting people with each other and with relevant services – all from a single portal.

A particular feature of NPS Integrated Care is that it enables information about people to be accessed by key agencies involved in their care, subject to appropriate permissions. This provides a more joined-up and personalised experience for citizens.

Trevor Hampton, Director of Local Government and Housing Solutions, said: “Integrated Care is being launched at a time when local authorities are committed to meeting all the requirements of the new Care Act. By enabling people to assess their own care needs on-line through a joined up facility, we can help to meet the needs of the Care Act and enable people to play a bigger role in managing their own support.

“At the same time, different agencies, including GPs, housing officers, nurses and social workers can have access to the same information so that they can talk to each other and provide better support to people. Our new Integrated Care portal offers a new way of approaching care and understanding the needs of the wider community. It will lead to improved communication and interaction between all parties, resulting in better care and preventing, or delaying, the need for care and support.”


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