Hull City Council reveals partnership deal with Civica


Hull City Council has announced that it has appointed Civica, a market leader in software and technology and business process services, as its preferred bidder to take on the control of the Revenues and Benefits service.

It has been predicted that the seven year deal will save the council £5million and will reportedly “safeguard jobs”.

The partnership is planned to start on 1st November 2015, depending on the finalisation of contract terms and staff consultation.

Councillor Daren Hale, Deputy leader of the Council and Portfolio Holder for Finance, said:

We look forward to welcoming Civica as our new partner for the Revenues and Benefits service. This partnership will be good news for the Council as by saving money it will enable us to continue to try and protect services that we consider to be important to residents and the city whilst budgets are cut.

Contrary to previous inaccurate reports, there will be no redundancies either before or during this seven year partnership. The 214 staff are safeguarded throughout our deal with Civica. 

If this partnership agreement had not been given the go ahead we would have seen up to 30 FTE staff redundancies as part of a need to reduce the service budget by £700k per annum, so we are delighted that we have been able to protect all the affected staff whilst making significant budget savings.

Our Revenues and Benefits customers should expect the same standard of service as we transfer these services.”

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