Children’s services – what challenges still exist? (Infographic)

Did you know that just under 50 per cent of local authorities are planning to introduce a self-service option, but haven’t done so yet.

From enabling citizens to access services at any time or place to helping authorities “invest resources efficiently”, online self-service has a number of benefits.

This Capita infographic, which surveyed 87 local authorities at the Capita One National User Group 2015, takes a look at the number of local authorities currently using self-service options in children’s services.


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