With the recent announcement that Gov.uk has received over one billion hits since its launch, it would seem that the push to navigate people away from the phone lines and onto their devices to access services has been a success.
But how has this transition been going on a local level for individual authorities?
The big breakdown
In this infographic from the likeaword consultancy, Ben Proctor illustrates some key user statistics such as the number of visits and the type of devices being used to access government sites.
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Public sector needs to take action to help everyone enjoy the benefits that digital can offer