In the past year 63% of the British public visited local authority websites, but few actually used online services, which suggests local authorities are missing a trick or two at a time when the government is aiming to improve online access to central and local services.
So just how well are local authorities serving citizens online? This infographic reveals all.
HMRC is making it faster and simpler for customers to confirm their identity to access its services through the introduction of voice recognition technology
Single page that brings together all the things that are available to help teams building government services
A number of serious shortcomings in HMRC’s Making Tax Digital (MTD) initiative have been identified in a report by the Commons Treasury select committee.
Council library services should be doing more to make it easier for people to sign up and use their e-books, e-magazines and e-audio services says the latest report from Better Connected