Police forces invest in unified control room operations

West Mercia Police and Warwickshire Police have joined forces with Swedish-based defence and security company Saab Corporate  to create a unified control room for mission-critical operations across both Police districts.

Saab’s SAFE platform will replace multiple legacy systems across the two forces with a single cost-effective solution. With its multi-role capability and intuitive workflow-driven user interface, SAFE will be employed extensively throughout both forces and be used for multi-channel public contact (including 999 and 101 calls, email and webchat), incident management, radio communications and resource deployment.



By using SAFE, Warwickshire and West Mercia Police will be in a position to transition from the existing Airwave system to the new Emergency Services Network (ESN) and with the SAFE mobile app, start taking advantage of the increased bandwidth ESN brings.

SAFE combines all the functions required of a modern mission-critical control room into a single software application; including multi-channel communications, contact management, command and control, radio dispatch, mapping and resource management. A modular platform with a unified, intuitive and workflow-based user interface, SAFE can be deployed on fixed, web and mobile clients.

Jessica Öberg, the head of networks and public safety within Saab’s business area support and services said: “SAFE empowers users to make more informed decisions, faster. It increases resolution at first contact, improves customer satisfaction and enables officers to operate more efficiently.”

This six-year contract forms part of the previous framework contract created by Cheshire Constabulary in December 2015. Delivery will take place in the period of 2016-2017.

Other Police forces named in the framework contract are: Cumbria Constabulary, Derbyshire Constabulary, Dyfed Powys Police, Greater Manchester Police, Gwent Police, Hampshire Constabulary, Lancashire Police, Merseyside Police, the Metropolitan Police Service, Northamptonshire Police, North Wales Police and Nottinghamshire Police.

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