Survey reveals the truth about public sector Cloud implementation

A new survey has revealed the lingering pain points surrounding the public sector’s implementation of Cloud services and highlighted what’s being done about them.

For years, migration to the Cloud has been seen as inevitable for the public sector and an enabler of huge opportunities for efficiency and agility. Yet, in spite of this pressure for change, many public sector organisations have yet to embrace the Cloud fully.

Even among the organisations which have adopted Cloud services, there remain some lingering concerns – and in some cases, misconceptions – which have prevented the public sector from fully realising the benefits of the Cloud.

The Agilisys Cloud Adoption Survey 2016, conducted in partnership with Digital by Default News, surveyed more than 180 respondents from a wide variety of organisations in order to better understand the state of Cloud adoption in the public sector, its motivators and its hindrances.

Key findings from the survey include:

    1. While adoption of Cloud services is under way in the public sector, and there is clear intent to expand their footprint in future, certain more complex or legacy systems require extra consideration.
    2. There is clear demand for service providers that can offer service management capabilities to smooth issues and ensure Cloud projects meet their future requirements.
    3. Some organisations have concerns surrounding their capability to manage compliance and regulation within the cloud.. Other considerations are how to transform, migrate and operate services in this new environment.
    4. Savings remain the key driver for adoption — although somewhat paradoxically, the tentative nature of many deployments so far suggests many organisations are yet to capture the true financial benefits of the Cloud.


Level of wariness

The survey found that there is broad recognition of the transformational potential of Cloud services across the public sector. But perhaps understandably, considering scrutiny into past high-profile IT failures, there remains an ongoing level of wariness over the challenges associated with getting Cloud adoption — and digital transformation — right.

However, the hesitancy with which many public sector organisations still approach migration to the Cloud may not be warranted; and the potential benefits that await public sector organisations who embrace Cloud services are immense.

“It is simply a case of finding the right solution to deliver the support, security and expertise that public sector organisations need to successfully migrate even the most complex of infrastructures,” said the authors of Harnessing the Cloud: Evolution, Not Revolution, a report published on the back of the survey’s findings.

“For example, a hybrid Cloud solution – combining public and private cloud platforms – might be appropriate for some organisations who need to migrate a complex legacy system.

“There is also the option of a managed Cloud service, in which the management of computing, networks, storage and operating systems is taken care of externally, doing away with the need for in-house Cloud expertise.”

“The prospect of adopting Cloud services might seem like a daunting one for public sector organisations,” continue the authors. “But in the midst of a growing market for Cloud services and a continually evolving technology sector, public sector organisations who make the transition to Cloud will be poised to take advantage of its flexibility, efficiency and sustainability, as well as to undergo further digital transformation.”


The survey

The Agilisys Cloud Adoption Survey 2016 was carried out by Digital by Default News during July and August 2016. The survey was sent out to Digital by Default News subscribers, with the primary aim of investigating uptake of Cloud infrastructure and technology across organisations, particularly the public sector, as well as identifying what problems might be preventing wider adoption of the Cloud.

A total of 183 responses were received, of which 57 represented organisations in local or regional government, 23 represented central government organisations, and 20 respondents were from healthcare organisations. Fifteen respondents were from other public services, whilst 44 were from private sector organisations, and 24 represented other types of organisation.

Register here to receive a copy of the report.

Related reading