Target Group, the financial services outsourcing and software provider, has announced the signing of a new two year contract with the DVLA for its payments system.
In 2014, Target and the DVLA introduced a newly automated system, which provided consumers with an alternative method of paying their vehicle tax. The quick and efficient payments solution was delivered in just 18 weeks and supported the DVLA in revolutionising the customer experience.
Since 2014, Target Group has set up almost 23 million direct debit accounts for the DVLA and collected over £2.6bn with a total of £135m processed in a single day in October 2016. As a result, the DVLA was recently awarded “Best Online Payments Solution – Consumer” at the 2016 Payment awards.
Rohan Gye, Vehicles Service Manager at the DVLA, said: “We want to make paying vehicle tax for motorists as simple and convenient as possible in a way that suits them. With the support of Target’s payment services we are pleased to be able to offer millions of motorists an additional choice of paying vehicle tax by Direct Debit in annual, six monthly or monthly instalments.”
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