UCLH partners with Atos to deliver a digital future

Digital services company Atos UK&I has secured an initial 10-year contract with University College London Hospitals NHS Foundation Trust (UCLH) to be its digital transformation partner.

Under the agreement Atos will deliver IT outsourcing (ITO) and enhance the unified Information and Communications Technology (ICT) service model to fully support the UCLH mission to deliver high quality patient care, excellent education and world-class research.

The deal means Atos will become the primary ICT contractor and systems integrator for UCLH’s foundation and transformation services under a managed service agreement.

This includes end-user technology, service desk, application management, private cloud data centre services, information security and SIAM services. The digital transformation component will include architecture and data services.


Renewed operational model

The partnership centres on a renewed operational model with UCLH as the ‘Intelligent Customer’ working with Atos to manage its ICT services and to provide a step change in the quality of service provision to users while also delivering savings. A key objective is to improve service quality and delivery using innovative technologies that support the UCLH strategic objectives and transformation agenda.

Neil Griffiths, deputy chief executive at UCLH said: “This is an important step to create a digitally enabled, exemplar organisation that provides staff and patients with access to the right systems, in the right place, at the right time to enable the delivery of high-quality, efficient and effective patient care.”

The agreement may be extended by two 12-month extensions and follows contracts with numerous health organisations including DH, NHS SHAs, Acute/Mental Health Trusts, Ambulance Services and commissioning organisations in England and Scotland. Atos’ work spans across the whole of the health and social care system and brings together transformational, health IT, and managed operations capabilities.

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