Digital marketplace looking for more business from local authorities

The digital marketplace team has published a blog outlining how it aims to support local government and the wider public sector.

At the moment, local government and the wider public sector contribute just 23% of the spend that goes through the Digital Marketplace.

As well as working hard to increase the diversity of the supplier base on the Digital Marketplace, plans are being put in place to introduce a full, end-to-end user journey that includes the ability to evaluate a shortlist, notify successful suppliers and generate and sign a contract digitally. This will significantly reduce the time it takes to commission services for all government buyers, including local authorities.


Collaborate and share

Plans are also afoot to boost collaboration and sharing via the Digital Marketplace.

The blog said: “Currently, there’s no real uniformity in the way digital services are delivered at a local level. Councils and other government organisations routinely buy the same products and services independently, to achieve the same outcomes.

“The recent Local Government Digital Service Standard, ‘suggests a common approach for local authorities to deliver good quality, user-centred, value for money digital services.’

“The Digital Marketplace is an open and transparent way to buy products and capability collectively and in line with this standard. We want to find out more about how buyers want to collaborate and buy better together or reuse and learn from one another.”


Coming soon

The blog continued: “We want to get a better understanding of how local government and the wider public sector are transforming so we can offer the right support, at the right time.

“We want to understand the unique challenges they face when using the Digital Marketplace so we can work together to overcome these. We’ll be feeding these back into the design and development of the Digital Marketplace where we can. Over the next couple of months we want to:

  • Find out what technology and digital services local government and the wider public sector are buying and need
  • Speak to organisations to identify and address the unique barriers to using the Digital Marketplace
  • Create a plan to support local and wider public sector organisations across the UK

“We want to work with local government and wider public sector organisations to build the marketplace they need.”

The blog also cited a successful example of a council using the Digital Marketplace. Derby Council has recently used it to move IT services to the cloud which has significantly reduced their ICT spend.

Nick O’Reilly, Director of Digital Services, Derby City Council commented: “risual, a cloud services supplier based in Stafford, worked hard to deliver the migration with minimum impact on the day-to-day business activities and were committed to overcoming obstacles outside of their control. The results have helped achieve the targeted budget savings and are delivering the increased agility, scalability and flexibility required. A win-win result!”

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