Digital customer service journey to be detailed at event

The London Borough of Barking and Dagenham and Agilisys will be teaming up to showcase their transformation story at the upcoming Local Government Strategy Forum.

The invitation-only event, designed for selected C-suite executives and directors in local government, takes place at the Hinckley Island Hotel in Leicestershire on 7th and 8th November, and features a packed line-up of high-level execs in digital local government.

The presentation by Agilisys will take a look at the ambitious programme of strategic transformation it has undertaken in partnership with Barking and Dagenham Council in order to deliver cost savings and ensure no citizen is left behind in the digital transformation.

In addition, Tom Hook and Meena Kishinani from the council will discuss why the London Borough of Barking and Dagenham made the choices they did and the transformation journey they’ve embarked on.

Full session details for this and the numerous other sessions taking place at the event can be found here.

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