Digital transformation challenged by scalability, lack of resources and application backlog

A new survey asking IT and executive leadership about the current state of digital transformation and projections for the next 12 months has found that despite optimism about digitisation, organisations face significant challenges in meeting business demand, achieving competitive differentiation, and driving innovation.

The Digital Transformation Readiness Survey, sponsored by Appian and conducted by, shows that organisations are excited about their digital transformation prospects in the coming years. When asked for the top areas companies are driving toward, data shows:

  • Artificial intelligence and machine learning (93%)
  • Internet of Things (76%)
  • Natural language processing (58%)

On the other hand, organisations feel understaffed and overwhelmed when it comes to delivering the software applications that will support the desired business transformations. Primary obstacles to transformation readiness were identified as:

  • Inability to support the future of work: 72% of respondents don’t believe they’ll be able to scale their efforts to keep up with business requirements in the coming years
  • Pressure to fix issues quickly rather than fix them right: 91% of organisations struggle with growing technical debt that has accumulated over time in a myriad of ways
  • Shortage of skilled workers: 82% of organisations can’t attract and retain the quality and quantity of software engineers required

In the digital economy, organisations are under relentless pressure to keep up with new customer expectations and fast-moving digital trends. As organisations seek to transform with digital technologies, low-code development presents a tremendous opportunity to solve readiness deficiencies.

Issues such as application backlog present a significant challenge for businesses dealing with time constraints and increasing workloads. IT teams are so buried in yesterday’s work that they barely have a chance to think about the challenges of today and tomorrow.

More than 61% of respondents are burdened with more than 10 new applications or major feature requests waiting on the backburner of their application backlog. More than one in five respondents have a staggering 50 or more major application development requests waiting to be fulfilled.

To view a complimentary copy of the study, click here.

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