The Highland Council is teaming up with Citizens Online charity to look at the barriers preventing Highland residents from accessing the internet.
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Findings include the fact that learners are not motivated to access government services online before training, but 60% go on to do so as part of their regular internet use.
Learners were also shown the best ways to stay safe online as many of them had expressed concerns about online fraud.
In Leeds, Citizens Online are partnering with BT and Leeds City Council to run the Get IT Together Programme, a community development approach to digital inclusion.
A course showed the elderly citizens aged 62 years and above how to use iPads, navigate the internet, shop online, set up calendars and Skype with friends.