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7th November, 2016
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Headline News

Customer service for public services in a digital age: part one
 
Insights

Draft strategy urges councils to be transparent about usage

National surveillance camera strategy consultation launched
 
Digital Customer Service

Gary Bell, executive director at Civica explains outlines the six steps that councils should take when implementing a commercial model

Facing fears: six steps towards a commercial model
 

Progress being made to recover more of the cost of treating overseas visitors who are not entitled to free hospital treatment

NHS making progress in recovering costs of treating overseas patients
 

The NHS should turn to technology in order to drive positive change in the battle to recover the cost of treating overseas patients, according to a leading revenue cycle management agent to the health service.

Tech can drive improved overseas patient revenue collection in the NHS, expert says
 
Digital Procurement

Research reveals majority of public sector executives see digital transformation as the biggest challenge of the coming year, but fail to prioritise cloud initiatives

Public sector missing the opportunity to use cloud to support digital transformation
 

LocalGov Digital, the network for digital practitioners in local government, has announced details of its new South Peer Group

LocalGov Digital launches South Peer Group
 
More News

What does the future hold for the delivery of care services?
 
Future Workforce

The Skills Funding Agency’s new digital tool to help employers across England find apprenticeship training now up and running

Digital apprenticeship training tool goes live
 

Three core pillars to underpin £1.9bn of transformational investment says the chancellor

National Cyber Security Strategy to defend, deter and develop
 
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