The Government Digital Service has developed a prototype payments platform to improve the way citizens pay for tax and other compulsory contributions.
Ed Vaizey said: “Increasingly libraries and other community spaces will be the place to go for people who don’t have the access or the confidence to use digital services.”
Socitm has suggested that senior ICT managers in the public sector investigate the use of sentiment analysis to aggregate individual opinions and receptions to new digital services.
BT has said it is seeking partnerships with local internet service providers for its test of G.fast broadband in Huntingdon in Cambridgeshire.
The government has issued a detailed response to the recommendations outlined by a report by a House of Lords select committee, which was critical of the government’s digital programme.
Local authorities are concerned about a lack of “clear information” from central government regarding Universal Credit, according to a survey commissioned by the DWP.