Cloud solutions underpin new models for service delivery in an era of shrinking budgets and high expectations. But is your organisation ready for adoption? *|MC:SUBJECT|*
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11th February, 2016
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Headline News

Cloud solutions underpin new models for service delivery in an era of shrinking budgets and high expectations. But is your organisation ready for adoption?

How Adur and Worthing Councils assessed their readiness for the cloud
 
Research & Trends

Fast growing customer transformation partner, Agilisys, has launched a national survey to discover what the really important quality and management challenges are, facing customer care and customer contact centres today.

How do you rate the quality of your customer service?
 
Insights

The needs of buyers in the healthcare sector are changing fast, as cost reductions and security concerns collide with an ongoing shift to digital. At an upcoming seminar health veteran Mike Bone will discuss just this issue.

Former ICT Director of Great Ormond Street on how suppliers and buyers can deliver together
 
Policy

More than £4bn has been set aside by the NHS to invest in technology as it boosts its drive towards a paperless service.

NHS pledges £4bn to boost technology usage
 
New Services

NHS 24, Scotland’s telehealth and telecare organisation, has apologised for the “serious incompetence” that caused a massive overspend and failed roll-out of new IT and call-handling system.

NHS 24 apologises for IT system failures
 
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