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January 9, 2013
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Headline News

Francis Maude, UK minister for the Cabinet Office, credits both countries for pioneering digital portals, which give citizens access to vital services online.

UK and New Zealand world leaders in public sector digitisation, says Maude
 
Policy

Leaked documents showing mounting fiction between the Department for Work and Pensions (DWP) and the Cabinet Office has put “high-level” risks to the project’s success.

'Serious tensions' threaten Universal Credit £2.4bn overhaul
 
New Product / Technology

Southwark Council has selected Sabio, the customer service technology systems integrator, to deploy an advanced Avaya communications platform solution for the Council’s new in-house contact centre in Peckham.

Southwark Council transforms customer service with new contact centre technology
 

NHS England has selected Hadron 8020 on Microsoft’s SharePoint Online (part of Office 365) as their central business content, collaboration and communication solution for its 6,500 employees, enabling its workforce to collaborate virtually.

NHS England selects Hadron 8020 from Cloud2 & SharePoint Online
 
Insights

The UK public sector could be wasting as much as £2bn a year as a result of being slow to take up e-invoicing, according to new research by Tungsten Corporation.

UK public sector could be wasting £2bn a year by ignoring e-invoicing
 

The local government sector scores higher than any other audited by Sitemorse in the area of accessibility, with many councils prioritising disabled access to council services.

Local govt websites focus on accessibility, says Sitemorse report
 
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