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September 19, 2013

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Information services provider Experian has revealed that customers are only prepared to spend seven minutes on average undergoing identity verification checks before they abandon NHS, government and other public service transactions.

Consumers will abandon online public services after 7 minutes of ID checks: study
New Services

Local government contact management integration specialists, Asidua, has announced a local authority contract win as their Customer Contact PlatformTM (CCP) has been selected by Leeds City Council to help them deliver the council’s Customer Access Strategy.

Leeds chooses Asidua to help deliver Customer Access Strategy
New Product / Technology

The service provides a competent platform for the delivery of any business related training that carries a security requirement. The company is currently running pilot projects within the UK Ministry of Defence, the British Army and the Royal Air Force.

Nine23's Managed Mobility as a Service trialled in RAF, British Army

Moray Council in Scotland has used Advanced Business Solutions for its turnaround of an urgent IT migration project after their existing managed services provider went into administration.

Moray Council uses Advanced Business Solutions for IT migration project

Our latest guest post has been written by Matthew Blake, a technology enthusiast, who says that medical technology is one of the key elements to improving healthcare. He looks at what technologies are doing well and what can be expected in the future.

GUEST POST: How technology will change healthcare

Despite the summer holidays, August saw a peak in the use of local government services viewed on GOV.UK.

GOV.UK peaks in August despite summer holidays
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