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July 7, 2014
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Headline News

The Cabinet Office has said that buyers and sellers are having constant issues with the public sector IT procurement process in a report on its Mystery Shopper Service which covers the period between September 2012 and February 2014.

Technology problems common in public sector IT procurement
New Services

The Intellectual Property Office has launched its new online patent renewal service, making it simpler, quicker and cheaper for businesses and inventors to renew their patents.

Online patent renewal service goes live

A new website will provide an easy to use and single information point for people to find a registered, competent electrician in their area, or to check that a company they are planning on using is registered.

New website helps people find registered electricians

This year, as well as being able to renew by post and phone, claimants can renew online, on GOV.UK, or via the HMRC app.

Tax credits online renewal form launched

According to Mike Bracken, Executive Director of GDS: “We built GOV.UK to meet the needs of all users and that’s why I’m pleased we’re supporting Welsh speakers in accessing government information and services.”

GDS to improve experience of Welsh speakers on GOV.UK
Research & Trends

“Sometimes the technology is not quite right, it makes it clunky and difficult for patients to access information or book appointments,” said Dr Masood Nazir, clinical information and quality assurance lead for Birmingham CrossCity CCG.

Much work needs to be done to reap benefits of paperless NHS
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