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June 2, 2014
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Headline News

Widening access to Universal Credit content across a range of digital devices is proving popular with claimants and helping to boost digital skills.

Smartphones and social media used to access Universal Credit information
New Services

Transforming your services by introducing a digital approach can seem a daunting process: What technology do you use? What resource do you need to build it? How do you select a supplier? This case study looks at the Environment Agency’s recent experience to offer some answers.

How to develop digital services simply and quickly

The first free online healthcare appointment booking service has launched and will initially be available in London. It will give users access to 10,000+ available appointments every day across a combination of private and NHS practices.

Zesty teams up with NHS to provide online booking service

Monitor is an executive non-departmental public body of the Department of Health. Its website has moved to GOV.UK and a video has been created showing what the new site looks like and how to navigate your way around.

Take a tour of Monitor’s new website
Research & Trends

In its new report ‘Business information services: the future ICT function?’, Socitm recommends that ICT leaders should respond by taking action now to start transforming their function into a ‘business information service’.

Cloud services, mobile usage and big data analytics driving disruptive change

Policy Exchange says spending £875 million on educating the 6.2 million people who do not have basic digital skills – the equivalent of £141 per person – would lead to huge economic and societal benefits for the UK

The elderly should be taught basic digital skills to prevent loneliness
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