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December 5, 2013.

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The government has announced in its strategy document, ‘Securing the Future – Strategy 2020’, that a £20 million investment fund will be used to launch a new digital platform in a bid to modernise its business.

Post Office determined to become more like a ‘high street retailer’ using a new digital platform
New Services

West Lancashire Borough Council is to work with 1st Touch to implement a mobile working system for housing officers in its Estate Management Team.

West Lancashire Borough Council selects 1st Touch for mobile working system

Fast-growing IT and business services provider Agilisys announced today Luton Council had become the newest customer for its innovative Agilisys Digital platform, which allows ‘once and done’ citizen access to council services online.

Luton Council signs eight-year agreement for Agilisys Digital platform and services

Through the support of the Polonsky Foundation, the Bodleian Libraries of the University of Oxford and the Biblioteca Apostolica Vaticana (BAV) have digitised some of the most important bibles and biblical texts in their collection.

Polonsky Foundation makes texts from Oxford and Vatican libraries available online
New Product / Technology

Basildon Borough Council’s Customer Experience Programme of Change, supported by Qmatic, has saved the council £600,000 in its first year.

Basildon BC saves £600,000 with Qmatic self-service technologies

According to an interim report into the Universal Credit welfare system, 90% of people in the pilot are now claiming their benefits online.

90% of Universal Credit applicants apply online
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