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January 30, 2014

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Headline News

At the end of 2013, the number of premises benefiting from superfast broadband as a result of the programme had almost tripled to 273,731.

Roll-out of superfast broadband to rural areas speeds up
New Services

Three London boroughs have adopted a shared network where suppliers can register and bid for contracts, in a move hoped to improve integration and productivity.

London boroughs launch joint e-procurement platform

Cabinet Minister, Francis Maude, set out three other ‘red lines’ in rules published on Friday, which included an end to automatic contract extensions and a stipulation that hosting contracts, such as for government websites, should not last more than two years.

‘Red lines’ say no government IT contract more than £100m
Conferences and Events

A conference, designed to help health and social care organisations embrace Channel Shift, is being held in London on February 28.

Conference to help NHS’ paperless ambition

The implications of the widespread digitizing of services and facilities will require more than a basic course in IT and literacy, it will require a cultural shift, says Karen Dorrat.

GUEST POST: Digital Literacy – the importance of providing useful and accessible services

Echo Managed Services, a provider of complex multi-channel customer contact services, has highlighted what it sees as the five key customer contact challenges public sector organisations face in 2014.

Digital by Default requires balance between service delivery and digital exclusion
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