Alison McKenzie-Folan, deputy CEO and director of customer transformation at Wigan Council, answers more of your questions *|MC:SUBJECT|*
Want to reach our nationwide audience of professionals from the world of public sector eServices? Click here to get in touch and download our media pack to find out more about how we can help you promote your business.
20th March 2017
Facebook Twitter
dbdn_dl100_logo

Headline News

Alison McKenzie-Folan, deputy CEO and director of customer transformation at Wigan Council, answers more of your questions

Q&A: Wigan Council’s Alison McKenzie-Folan discusses how to successfully embed digital culture within a local authority
 
Digital Transformation

Transfer of approximately 75,000 Ministry of Justice (MoJ) employees’ data onto the single IT operating platform has taken place

MoJ shifts employee data to Shared Services programme
 

Website rises rapidly up Local Government Index following redesign

Harrogate tops council website index
 
Policy

Local authorities encouraged to take positive steps to share more information about how they use surveillance cameras

New surveillance camera strategy provides guidance for local authorities
 
Research & Trends

According to an independent study, 90% of organisations will be using data analytics by 2020, despite obstacles of data silos, security and lack of alignment

Data analytics adoption to soar over next three years
 
Cyber Security

New research has highlighted how organisations are failing to protect data properly, especially when utilising mobile working

Mobile working a major cause of data breaches (Infographic)
 
Insights

Intelligent and educated approach to debt collection can make the negative collection practices of enforcement agents a thing of the past

Councils must play their part in eradicating bad debt collection practices, debt charities say
 
Digital Customer Service

Missed the Wigan Council/Agilisys webinar about embedding a digital culture? Catch up on demand here

Catch up now: Webinar - What does it take to embed digital culture?
 

App being used to streamline services and boost efficiency

Smartphone app improves service for Glasgow residents
 
Copyright © 2013 Digital by Default, All rights reserved.
You are receiving this email because you opted in at editorial.contentive.com/digital-by-default-news
Our mailing address is:
Digital by Default
1 Broadway
Hammersmith
London, Eng W6 9DL
United Kingdom

Add us to your address book