As government services become increasingly digitised, the gaps that IT leaders need to close are growing. Lead times between what users demand and what IT can deliver are lengthening. With the demand for new functionality, users have looked externally to procure their own shadow IT. And new skills needed to design and support digital technologies are in short supply.
Meanwhile, IT departments struggle with accumulated operational infrastructures that aren’t flexible enough to keep up.
Unless the gaps close between technology and the business of government, IT will become a severe constraint on delivering the new government’s agenda. New digital technologies need to be embraced without impacting the integrity of existing operational systems.
Atos’ paper shows why mastering 2-speed IT is imperative for government IT leaders. CIOs and CTOs recognise that adapting to the new realities means managing operational and digital speeds simultaneously. This paper examines how to get IT fit for purpose – and gives pointers for establishing effective digital capability.
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