‘Digital by Default, Open by Design’: A guide for public sector organisations considering open source and customer-centric innovation


The UK public sector today faces its greatest challenges for a generation. A unique combination of severe budget constraint, growing demand, innovation in technology and the mainstream adoption of online channels is speeding up an urgent drive for channel shift. The scalability, availability, and the radically lower transaction costs offered by digital self-service have become critical to the development of cost effective public services.

‘Digital by Default, Open by Design’ is a free white paper covering the recent history and immediate future of open source adoption in the UK public sector. See how organisations like the London Borough of Camden and Bristol City Council are driving channel shift and realising significant savings using Open Source frameworks to build end-to-end digital services. The paper offers an overview of key patterns and considerations, including:

  • Global trends in open source adoption
  • The UK Government approach
  • Improving services and achieving cost savings
  • Why Open Source Software (OSS)?
  • Transitioning to Open Source

This white paper is an essential resource for public sector organisations interested in adopting an open, agile approach.

Download your free copy now:

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