Changing citizen behaviour, modern cost-saving imperatives and the need to ‘do more with less’ have made the digitisation of the public sector an all-important aim.
But the question is: how can it be achieved?
In “Digital-first, citizen-centric” the experts at Squiz examine public sector digital strategies in detail, outlining three common pitfalls and sharing their four-step philosophy for developing transformative digital services. This illuminating whitepaper is required reading for any public sector employee charged with developing or executing a digital strategy.
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