With no clearly defined way forward at a national level and with the UK’s social care crisis continually hitting the headlines, Agilisys, in conjunction with Digital Leaders, recently conducted a survey to ask what role digital technology can play in delivering the vital step change our nation’s care services need.
Four key themes emerged from the survey results:
- Leading digital professionals say lack of digital skills biggest risk to transforming care services fit for the 21st century.
- Lack of knowledge of digital tools is largely responsible for delays in embracing new ways of working.
- Believe digital technology could cut costs associated with social care delivery and therefore address the number one issue affecting UK social care today.
- Digital technology can help local authorities manage both demand (improved customer satisfaction) and supply (improves multi-agency working).
This infographic highlights some of the findings from the survey:
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