Authorities will now consider action against any devices or services thought to have been breaking data protection laws

Council uses digital tech to engage public

As National Customer Service Week is in full swing, research provides picture of service delivery in the UK

Public sector needs to take action to help everyone enjoy the benefits that digital can offer

In all, 11 councils have signed up for the Older People’s Concessionary Travel pilot, and 14 councils have signed up for the Residents’ Parking Permits pilot

Outsourced services must still focus on the customer journey, expert says

PA Consulting will support Land Registry with both delivering and populating a single, digital LLC Register

Code launched ahead of GDPR implementation

Survey reveals the lingering pain points surrounding the public sector’s implementation of Cloud services and highlights what’s being done about them.