Digital collaboration agreement signed by councils
Councils will share code and digital development for common platforms, as well as combining knowledge
Digital Customer Service
Developing data driven policy (Q&A)
The London Borough of Barking & Dagenham has established an ‘Insight Hub’ team that works closely with the leadership of the organisation. We find out how data is being used to drive policy
Digital devolution ‘needs to happen’, LGA says
The Local Government Association (LGA) is calling on the government to devolve more responsibility to councils – including the delivery of digital services
Birmingham City Council turns to AI for customer service
AI enables faster, more consistent and efficient email and phone responses for local authority in UK’s second largest city
One borough, one community: the story of a bold strategic transformation
The London Borough of Barking & Dagenham in partnership with Agilisys, has undertaken a radical approach to strategically transform the borough for the benefit of their staff, local businesses and citizens
Digital transformation in housing gathers pace
Esri UK’s ‘digital transformation in housing’ conference saw over 100 delegates gather to hear how GIS is helping to create more efficient processes, cut costs and improve tenant services
The ways digital technology can help resolve the social care crisis (Infographic)
Ways digital technology can help resolve the social care crisis revealed
Creating order among data chaos
Steve Clarke, Public Sector Solutions Manager, Kodak Alaris Information Management examines three areas where local authorities can drive greater growth and efficiency
Q&A: Overcoming the challenges presented by digital transformation
Find answers to some of the key questions asked during a recent webinar
Stoke-on-Trent to give citizens the ability to track service requests in real-time
Cloud-based ‘real-time’ case management system that gives residents complete transparency over their interactions introduced by council
