Kirklees Council rolls out new digital services
Kirklees Council has designed and developed its own online housing benefit and council tax reduction (HB/CTR) solution
Digital Customer Service
Organisations want ‘outsourcers to support their drive to digital’
A new research study published by CCA states that organisations are looking for outsourcers to support their drive to digital
Usability test panel rolled out by GOV.UK
The much-vaunted GOV.UK user research service has passed beta assessment and is now public on GOV.UK
Are local authorities ready to use digital solutions to enhance social care?
The potential to improve outcomes by putting the citizen at the heart of how digital solutions are designed is significant
Housing association launches new self-service app
App is part of strategy to maximise residents’ access to the internet
NHS Digital boosts participation in digital health
NHS Digital launches next phase of a three-year Widening Digital Participation (WDP) programme
Harrogate tops council website index
Website rises rapidly up Local Government Index following redesign
Catch up now: Webinar – What does it take to embed digital culture?
Missed the Wigan Council/Agilisys webinar about embedding a digital culture? Catch up on demand here
Smartphone app improves service for Glasgow residents
App being used to streamline services and boost efficiency
London councils award new contracts
Hounslow and Hillingdon dish out new contracts
